Some customers do not want their address shown on their website and on the Google My Business (GMB) listing we created for them. This is most often the case with mobile service providers and certain home-based businesses.
In those cases, we will use the areas that you provided on signup, to create an accurate representation of where you work, without revealing your address. This way users can still find you, and they get a better understanding of where you can serve them.
If your address is currently listed and you would like to hide it, please follow this article that explains how to hide your business address on your website.
Please contact us at firstname.lastname@example.org if you have any other questions. We are always happy to help.