Please note: You must be on a paid UENI subscription plan to connect an existing domain (this includes our budget-friendly Lite option). If you haven't upgraded your plan yet, click here for more information. 


If your domain name is registered with Heartinternet, please follow these steps to update your nameservers:   

  • Log into your Customer Area

  • Click on Manage Domain Names
  • Select your domain name from the drop-down list under Manage Web Hosting Domains
  • Click on Manage Now
  • Select Change Nameservers

  • In this section, enter the exact nameservers we've provided
  • Click Change Nameservers to save your changes


Your nameservers update will be processed within 3-6 hours. However, it may take up to 72 hours for it to be visible everywhere. 


If you have any questions or need further help, please message our team here